If you need to cancel your registration, you have two options:
1- Transfer your registration to someone else within your organization at no charge
You can transfer your registration to another person within your organization at no charge. Your chosen substitute will follow your pre-selected schedule, including Weekend Tours and Mobile Workshops.
To initiate a transfer of your registration, contact the Registration Coordinator at [email protected] and provide the substitute’s name, title, email address, and mobile phone number.
2 – Cancel your registration with cancellation fees
If you are unable to find a replacement, the following cancellation fees apply to your Base Registration Fee (not ticketed add-ons):
|
CANCELLATION TIMEFRAME
|
CANCELLATION FEES
|
|---|---|
|
Cancellation on or before April 5, 2026
|
Refund on paid Base Registration Fees minus a 20% cancellation fee
|
|
Cancellation April 6, 2026 – May 31, 2026
|
Refund on paid Base Registration Fees minus a 30% cancellation fee
|
|
Cancellation on June 1, 2026, or thereafter
|
No refund. The balance of Base Registration Fees paid (less a 50% cancellation fee) will be issued post-conference as a credit voucher that may be applied to the 2028 Greater & Greener conference.
|
The cancellation fees listed above are applied to your Base Registration Fee only. If you selected additional ticketed items such as weekend tours, the following refunds and fees will be added to your total cancellation fee:
|
CANCELLATION TIMEFRAME
|
WEEKEND TOUR CANCELLATION FEES
|
|---|---|
|
Cancellation on or before April 5, 2026
|
Refund on paid Tour Fee minus a $15 cancellation fee
|
|
Cancellation April 6, 2026 – May 31, 2026
|
Refund on paid Tour Fee minus a $25 cancellation fee
|
|
Cancellation June 1, 2026 – June 11, 2026
|
Refund on paid Tour Fee minus a $40 cancellation fee
|
|
Cancellation on June 12, 2026, or thereafter
|
Refund on paid Tour Fee minus a $50 cancellation fee
|
If your guest registered for Weekend Tours, the Weekend Tour cancellation policy noted above will apply. Guests are not allowed to register for Mobile Workshops.
LAST MINUTE CHANGES TO TOUR AND WORKSHOP REGISTRATIONS
To make a last-minute change during the conference (onsite) to a weekend tour that you previously registered for, visit the Registration Help Desk. You will be refunded the original tour fee less a $50 change fee. You must pay the cost associated with the newly selected tour by credit card, regardless of how your initial registration was paid. There are no refunds for “no shows” for Weekend Tours.