Managing Your City Parks Alliance Membership

We’re excited for you to log in to the new City Parks Alliance Member Portal. Below you will find instructions for how to log in, locate the membership management tool, and update the members on your account. If you need additional help, please contact [email protected].

Log In to your City Parks Alliance Membership account

You have two options to access the log-in page:

  • Click the “Log In” tab on the top right of this screen

OR

Locate the Manage Membership Tool

From the City Parks Alliance Member Portal homepage, scroll down and locate the tile that contains your Membership information, on the left side of the screen. 

Click on the “Manage Plan” button in the lower right. 

If you do not have this button, you do not have permissions to update membership for your organization. Please contact your organization’s membership Owner or email us at [email protected] for more assistance. 

Add a Contact to Your Account

Begin at the Manage Membership Tool page.  

  1. Click on the Member Management Tab.
  2. Click on the Manage Members button at the bottom of the pane.
  3. In the next screen, select “Add New Member,” and click “Next.”
  4. Enter the First Name, Last Name, and Email for the New Member, and click “Create.”
  5. Enter the First Name, Last Name, and Email for the New Member, and click “Create.”
  6. The screen will show the message, “New member was successfully added.” Click okay to dismiss the message.

You have created a new member.

Update a Member

Begin at the Manage Membership Tool page.

  1. Click on the Member Management Tab.
  2. Click on the Manage Members button at the bottom of the pane.
  3. Select “Update Member,” and click “Next.”
  4. Select the member by clicking on the radial button to the left of the member you wish to update. You may find it easier to locate the member by typing all or some of their name in the “Search this list” search box at the top of the pane.
  5. Once you have selected the member you wish to update, click the “Update Member” button.
  6. Update the Name or Email of the member, and click “Update.”
  7. The screen will show the message, “Member was successfully updated.” Click okay to dismiss the message.

You have updated a member.

Assign a License to an Existing contact

Begin at the Manage Membership Tool page.

  1. Click on the Activate Members tab.
  2. Select the contact by checking the box to the right of the contact you wish to assign a license to; you can select multiple contacts at once. You may find it easier to locate the member by typing all or some of their name in the “Search this list” search box at the top of the pane.
  3. Click the “Request License(s) Button.
  4. In response to the “Would you like to assign the Manager role to selected Members,” click “yes” or “no.” Click “Continue.”
  5. The screen will show the message “Members were added successfully.” Click okay to dismiss the message.

You have assigned a license to an existing contact.

Remove a License from a Member

Begin at the Manage Membership Tool page.

  1. Click on the Active Members tab.
  2. Select “Delete Member” and click “Next.”
  3. Select the member by checking the box to the right of the member you wish to remove a license from; you can select multiple members at once. 
  4. Click the “Update Members” button.
  5. Select “Remove Licenses(s)” and click “Confirm.”
  6. The page will return automatically to the Active members tab.

You can remove a license from an existing member.

Become a Member

Learn More