Snack Bar/Miniature Train Manager

Description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner, is seeking a Recreation/Park Facility Manager I to oversee the Cabin John Ice Rink Snack Bar and the Cabin John Miniature Train Station. This position is in Montgomery Parks based in Rockville, MD. The Department serves a diverse population of more than one million residents in Montgomery County, Maryland, and manages 421 parks on more than 37,000 acres of parkland. The Department has an annual operating budget of over $100 million, a six-year Capital Improvement Program of over $180 million, and a career staff of nearly 800 employees.

The Recreation/Park Facility Manager I will manage the Cabin John Ice Rink Snack Bar and the Cabin John Miniature Train. This position will be responsible for staff supervision and training; facility and equipment maintenance; creating, implementing, and providing oversight for daily operations, and special events; purchasing and inventory control; administration; facility budget preparation and oversight; marketing; and customer service. Follow the links below for details about the facilities.

Cabin John Ice Rink: https://montgomeryparks.org/parks-and-trails/cabin-john-regional-park/cabin- john-ice-rink/  
 
Cabin John Miniature Train: https://montgomeryparks.org/parks-and-trails/cabin-john-regional- park/miniature-train/  
 
This position requires regular exercise of independent judgment and performance of other duties within policy guidelines. Also required is the development of successful business strategies and methodologies to achieve optimum facility operations.

Examples of Important Duties

Manages Snack Bar

• Manages the overall day to day operations of the snack bar.
• Develops and implements long term goals and operational procedures (e.g. hours, rules, safety, etc.).
• Supervises seasonal staff. Recruits, hires, trains, schedules, and evaluates staff to assist with equipment operations, food storage and preparation of food served.
• Ensures staff receive required trainings (Customer Service, Active Montgomery, Equipment Operation, Food handling, preparation, and storage, Kitchen hazard awareness and emergencies, etc.).
• Manages customer service.
• Routinely checks equipment and coordinates maintenance and repairs of equipment when necessary. Recommends replacing equipment when necessary.
• Complies with County Health Department standards for kitchen equipment, sanitation, food storage, food preparation, and service and sales.
• Ensures a staff person with a Safe Serv certification is scheduled when snack bar is open. Manager must maintain a Safe Serv certification.
• Inventories and orders supplies for resale. Monitors and account for food waste.

Manages Miniature Train

• Manages the overall day to day operations of the Cabin John Train.
• Develops and implements long term goals and operations procedures (e.g. hours, rules, safety, etc.).
• Supervises seasonal staff. Recruits, hires, trains, schedules, and evaluates staff. Ensures all staff receive required trainings (CPR, First Aid, Defensive Driving, Customer Services, Active Montgomery, etc.) Conducts performance appraisals.
• Coordinates schedules for facility rentals/parties.
• Manages customer service activities of the facility. Sets a positive example for employees ensuring customers are treated in a prompt, professional, respectful manner.
• Coordinates maintenance and repairs of equipment and the facility.
• Works on project planning and facility improvements.
• Coordinates annual safety inspections to ensure the train is in compliance with Maryland Amusement Ride Regulations (DLLR).
• Organize and direct “Eye Spy” Spring and Fall Special Events.
• Works with marketing staff to promote facility through various media outlets including social media (website; google ads); assists with preparation of marketing materials such as brochures and flyers. Reviews and monitors facility websites for needed changes and make necessary updates.

Budget and Administration

• Prepares budget formulation of the Cabin John Miniature Train and Cabin John Snack Bar regarding projected revenues and expenditures. Responsible for regularly monitoring revenues and expenditures within approved budget and reporting them to Management.
• Prepares financial reports and makes recommendation of fees and resale prices.
• Performs a variety of administrative tasks such as cash reports (collects and deposits revenues); records facility inventory (tools, office supplies, resale, etc.); approving staff timecards; document maintenance needs and staff schedules.

Minimum Qualifications

1. Bachelor’s Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
2. One (1) year of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, tennis, aquatics, ice rinks).
3. An equivalent combination of education and experience may be substituted, which together total five (5) years.
4. Valid driver’s license in accordance with both State and Commission rules and regulations. Driver’s license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required of the position.
5. Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
6. Pass Commission medical exam.

Supplemental Information

Class Specification: Recreation/Park Facility Manager I  – 1857

Working Conditions:
Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, days, evenings, weekends, and holidays. On-call to respond to emergency situations as required. Incumbents in this class must frequently remain in a stationary position, operate motor vehicles, communicate, and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighting up to 49 pounds and ascend and descend ladders and stairs.

DIVERSITY STATEMENT: 
Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, or ideology or status as a Veteran. Please Note: The salary range listed above represents the earning potential for this position. Salary is commensurate with experience.