Effectively communicates through writing and speaking with employees, vendors, and customers in a positive and professional manner.
Conducts and supervises special studies and projects as directed.
Performs other related duties as assigned or requested.
Must possess a high school diploma or GED AND ten (10) or more years of experience in customer service, or an administrative role;
Must possess an associate’s degree from an accredited college or university AND eight (8) or more years of experience in customer service, or an administrative role;
Must possess a bachelor’s degree or higher from an accredited college or university AND three (3) or more years of experience in customer service, or an administrative role.
Possession of two (2) or more years of work experience supervising financial transactions or retail management;
Possession of two (2) or more years of work experience with reservation software, such as ActiveNet;
Possession of two (2) or more years of work experience administering permits/memberships for a government agency or a recreation or leisure business.
Knowledge, Skills, Abilities and Other Characteristics
Thorough knowledge of computers, and the skills necessary to operate and troubleshoot problems with all permit functions and points of sale cash register system. Ability to provide technical assistance to support staff on the operations and use of computers and software programs.
Ability to assess and prioritize workload in a deadline-oriented environment
Ability to display strong supervisory leadership skills by motivating staff through trainings, constructive feedback and coaching.
Through working knowledge of and ability to quickly and effectively apply District operations and policies.
Must be able to work and cooperate with others, take initiative to resolve problems, and possess a positive attitude while contributing to and maintaining a safe, productive and respectful work environment.
Ability to work a flexible schedule, including extended hours, weekends, evenings and holidays.
Strong organization skills and attention to detail. Skill and ability to communicate with professionalism to diverse groups.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
You May Qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link:
When applying for employment with the Forest Preserve District of Cook County, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days or during War Time. To take advantage of this preference, a Veteran must:
Meet the minimum qualifications for the position.
Identify themselves as a Veteran on their employment application by answering Yes to the question “Are you a military veteran?”
Attach a copy of their DD 214, DD 215, or NGB 22 (Notice of Separation) at the time of application by uploading it as part of your application. If there are multiple DD 214s, DD 215s, or NGB 22s, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (before 911) or the Department of Homeland Security (after 911).
Veteran must provide original applicable discharge papers at time of interview.
General District Employment Requirements
PROOF OF EDUCATION, CERTIFICATIONS AND LICENSES WILL BE REQUIRED AT TIME OF INTERVIEW.
MUST BE A RESIDENT OF COOK COUNTY OR ESTABLISH RESIDENCY IN COOK COUNTY WITHIN SIX (6) MONTHS OF EMPLOYMENT AND REMAIN A RESIDENT AT ALL TIMES DURING EMPLOYMENT WITH THE DISTRICT.
The Forest Preserve District of Cook County is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity.