Park Services Field Operations Support Manager

Park Services Field Operations Support Manager
Organization San Francisco Recreation and Park Department
Location San Francisco, California
Job Type Full Time
Application Deadline

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

About Us
The San Francisco Recreation and Park Department (RPD) manages and maintains more than 220 parks, playgrounds and open spaces in the city, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts and Lake Merced.

More than 2,000 talented individuals comprise our team, from gardeners, foresters and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Position Description
Under the direction of the Superintendent of Parks and Open Spaces, this position manages the staff and operations of personnel engaged in landscape and custodial duties in the Recreation and Park Department. This includes the direct management of workforce development programs such as the Gardener Apprenticeship Program and Custodial Relief Program, and Gardener Relief Program. This position oversees and manages training efforts for the landscape and custodial components of the Parks and Open Space Division, including the Human Services Agency’s Public Service Trainee program participants. It will also manage the Field Support Services unit which provides analytical support for the Parks and Open Space Division.

Essential Duties
The 0922 Park Services Manager:

1. Manages a Park Services Area or other park services delivery function, providing oversight of public parklands, facilities, recreational activities, and events.
2. Recruits, trains and supervises, often through subordinate staff, Park Section Supervisors, Gardeners, Gardener Apprentices, Integrated Pest Management Specialists, Volunteer / Outreach Coordinators, Custodial Supervisors, Assistant Custodial Supervisors, Custodians, Public Service Trainees, interns, and volunteers; Develops and implements work plans, and evaluates performance.
3. Provides direct management and supervisory oversight to the creation, care, design, restoration and maintenance of parks, athletic facilities, open spaces, natural habitats and ecosystems, landscapes, grounds and supporting facilities and amenities.
4. Provides leadership in developing, carrying out, communicating and enforcing policies and procedures.
5. Works with Project Managers on capital projects, which may involve instructing, monitoring, evaluating, and reviewing the work of outside designers and contractors.
6. Supervises or leads collaborative efforts with community stakeholders and provides support to partner organizations to further the stewardship of the City’s parks and open spaces.
7. Conducts problem-solving requiring analysis of issues that may result in deviations from routine processes, integration of new technology, and/or acquisition of additional resources.
8. Coordinates, often through subordinate staff, park operations with property management, concessions and events.

Minimum Qualifications

1. A Bachelor of Art or Science Degree in Horticulture, Agronomy, Botany, Landscape Architecture, or related field; AND
2. Five (5) years of professional experience in the care and maintenance of landscaped grounds, sport fields, and/or golf courses, two (2) years of which must include supervisory experience.

Educational Substitution
Additional professional experience in the care of maintenance of landscaped grounds, sport fields, and/or golf courses may substitute for the education on a year-for-year basis.

Desired Qualifications
1. Extensive professional experience working in a public parkland environment;
2. Master’s degree in horticulture, regenerative studies, agronomy, horticulture, botany, landscape architecture or related fields;
3. Experience in budget preparation, administration and control;
4. Experience simultaneously overseeing multiple programs with diverse staff;
5. Excellent ability to communicate effectively both orally and in writing to diverse audiences.