Park Ranger Program Supervisor

Park Ranger Program Supervisor
Organization King County Parks
Location Seattle, Washington
Job Type Full Time
Application Deadline Jul 22, 2024

Summary

King County Parks Division is excited to announce the launch of our new Park Ranger Program and we are looking for a dynamic and enthusiastic Park Ranger Program Supervisor to lead this new initiative. This program is committed to enhancing public education and fostering a positive, welcoming safety presence throughout our expansive parks, trails, and open spaces.

About the Role:
This is a unique opportunity for someone passionate about launching and leading anew program within our Parks and Recreation Division. You’ll be at the helm of the day-to-day operations of this new program, overseeing budget management, creating schedules, leading and supporting park rangers, setting a positive example, and developing essential protocols and procedures. Your role will be crucial in ensuring the program runs smoothly and maintains high standards of service as you engage the public informing them of Park Rules and gaining voluntary compliance all while creating a welcoming environment for all.

Direct interaction with the public is key, involving navigating diverse community dynamics and resolving complex situations to foster a welcoming and safe environment for all park users. This position requires reporting onsite as a mission critical position and may serve as a point of contact during countywide and/or Parks emergencies, necessitating availability during such events

Why You’ll Love This Job:

  • Innovative Program Leadership: Be at the forefront of launching and managing a new and impactful program within our Parks Division.
  • Community Impact: Make a difference by educating the public of park rules, ensuring park safety, and fostering a positive environment for park users.
  • Outdoor Adventure: Enjoy working outdoors in our beautiful parks and trails, whether hiking, driving, or riding a mountain bike, while actively engaging with the community.
  • Collaboration: Work with a diverse group of teams and programs, including but not limited to parks district staff, mobile engagement teams, animal control, sheriff deputies and others.

About the Team:
King County Parks’ mission is to steward, enhance and acquire parks to inspire healthy communities, and with 205 parks, 28,000 acres of open space, 215 miles of backcountry trail, and 175 miles of regional trails, King County Parks offers close-to-home recreational experiences for everyone.
The new Park Ranger Program will be part of the Parks Operations team which is a vibrant and expanding section within the Parks division. Our various lines of business offer support positions that provide a wide range of experiences, offering valuable growth opportunities for individuals at all levels of experience.

If you thrive on engaging with people, educating the community, and fostering camaraderie in shared spaces, the Park Ranger Program Supervisor position offers an ideal platform.

Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive.  We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Parks Ranger Program Supervisor, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.

Apply now for a rewarding career at the Parks Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities.  Enjoy training, comprehensive benefits, and growth opportunities.

Job Duties

What You Will Be Doing: 
Planning and Coordination

  • Lead, plan, schedule, and coordinate daily work activities for the park rangers.
  • Develop protocols, procedures, and policies for the work unit.
  • Identify training and development needs of the park ranger program.
  • Be in the field with park rangers and backfill for your staff when needed.

Public Engagement and Education

  • Promote a welcoming environment, safe and inclusive use of parks.
  • Engage with park users to establish yourself as a non-enforcement point of contact and build camaraderie around a shared community space.
  • Educate park users on park rules with the goal of gaining voluntary compliance.

Support and Compliance

  • Support district staff and regional trail crews with rule violations.
  • Document and communicate issues, escalating them as necessary.

Communication and Discretion

  • Handle sensitive private information and communicate appropriately to a wide range of audiences.
  • Use discretion in communication around potentially politically charged topics, maintain composure, and represent King County interests.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:     

  • Community Engagement 
    1. Minimum 3 years of experience with public engagement and outreach ideally within customer service or the parks and recreation industry.
  • Leadership Experience
    1. Minimum of 3 years of experience leading or supervising others, working through personnel issues, and a track record of holding people accountable.
  • Program Development
    1. Demonstrated experience in creating or assisting in the development of new customer-focused programs
  • Effective Communication and Collaboration:
    1. Exceptional ability to communicate effectively both verbally and in writing, including during stressful public encounters.
    2. Strong ability to work collaboratively with various teams and agencies, specifically under urgent or emergency circumstances.
  • Conflict Resolution
    1. Demonstrated experience in communicating with a diverse community, finding common ground during tense situations, and de-escalating situations when possible.
  • Documentation
    1. Strong skills in documenting incidents, writing reports, and communicating issues to relevant authorities.
  • Technological Proficiency:
    1. Proficient in working with Microsoft Suite and other software as necessary to write daily reports, develop work programs, and goal setting among other things
    2. Ability to utilize communication technology, such as radio and phone apps for effective coordination and language interpretation in the field.

Competencies You Bring:

  • Action Oriented – takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
  • Builds effective teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Communicates effectively by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer Focused – Building strong customer relationships and delivering customer-centric solutions.
  • Manages Complexity– Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Courage to step up to address difficult issues saying what needs to be said.

Required Licenses:
Valid Washington state driver’s license
Valid CPR/AED and wilderness first aid training or ability to complete it within the first 6months of employment.

It Would Be Great if You Also Bring:

  • CPR/AED Certification: Current certification in CPR and AED.
  • Multilingual Abilities: Fluency in multiple languages, particularly Spanish, Vietnamese, Somali, Chinese, Russian, or Korean.
  • De-escalation Training: Training in de-escalation techniques and/or ‘verbal judo.’
  • Emergency Management: Experience in emergency management.
  • Animal Control: Experience in animal control
  • Public Sector experience: Experience working in a public service setting.
  • Parks Experience: Knowledge of Parks especially King County parks and facilities.

Supplemental Information

Working Conditions:

  • Onsite Work Details: This role requires daily onsite reporting. Onsite reporting locations may be at various King County worksites parks including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This is a mission critical position and should be prepared to report to work in all weather conditions and even during declared states of emergency.
  • Work Location: Temporary onsite reporting location is Marymoor Park until the Central Maintenance Facility in Renton is constructed. Once construction is complete (sometime in 2025) the primary reporting location will be 3005 NE 4th Ave, Renton.
  • Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.
  • Work Schedule: This full-time position works a 40-hour work week. Must have ability to work at least one weekend day as part of a regular schedule each week and willingness to rotate schedules periodically to accommodate needs of the organization that includes working swing shift and day shift. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.
  • Union Representation: This position is not represented by a union.

Physical Requirement:

  • Physical Endurance: Ability to work in all types of weather, walking, hiking, and biking on various uneven terrains for multiple hours per day.
  • Biking Proficiency: Ability to ride a 2-wheel non-electric mountain bike without accommodations over uneven terrain throughout a full shift in various weather conditions.
  • Driving Skills: Ability to safely drive a vehicle and potentially tow and place mobile message boards, speed limit devices, or other security devices to aid in crime prevention.

Application and Selection Process:
We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply.
Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

To apply, submit a:
Completed Application (Please fill out your application as fully as possible. We cannot accept attached resumes (or “see resume”) in lieu of the application section.) 
Resume 
Cover Letter 
Answers to Supplemental Questions in the application

Incomplete applications or applications without the above required attachments may not be considered.
For more information regarding this recruitment, please contact:

Divya Mathew at [email protected]

Discover More About King County Park:
King County Parks is dedicated to stewarding, enhancing, and acquiring parks to inspire healthy communities. With over 205 parks, 175+ miles of regional trails, and 250+ miles of backcountry trails, we strive to provide park amenities that can be enjoyed by King County residents today and for generations to come. We value collaborative partnerships with community organizations and work towards the common goal of creating a vibrant and inclusive park system. Learn more at www.kingcounty.gov/parks.
And check us out on the socials at FacebookTwitterInstagram and Vimeo.
 
Discover More About DNRP:
Visit our website, explore an interactive map of our recent accomplishments, and check us out at FacebookX (formerly Twitter)LinkedInTikTokInstagramYouTubeand Keeping King County Green News.

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State’s best employers.
Together, with leadership and our employees, we’re changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation’s best places to live, work and play.

Guided by our “True North”, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles – we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

Application Link