Natural Surface Trails Programs Coordinator

Natural Surface Trails Programs Coordinator
Organization Montgomery Parks
Location Wheaton, Maryland
Job Type Full Time
Application Deadline Feb 29, 2024

Are you a creative strategic leader?
Do you enjoy collaborating with a dynamic team?
Can you use technology to seek out efficiencies?

Excited to Apply?  

The Montgomery County Department of Parks, Park Planning and Stewardship Division, seeks an Natural Surface Trails Programs Coordinator to deliver programs to promote the use of our natural surface trails for all of our diverse county residents, coordinate our highly successful volunteer program, and communicate effectively about the natural surface trail experiences and opportunities available in Montgomery Parks.

The incumbent will review and assess our existing programs and propose and implement new programs and refinements to existing programs. They will plan, direct, and implement comprehensive county-wide natural surface trail volunteer services programs. Tasks will include developing goals, objectives, guidelines, budget, and operations for new and existing trail programs and supervising program staff.

One of the key programs the incumbent will manage is the “Roots to Rocks” trails and mountain biking equity program. The coordinator will develop and implement strategies to ensure sustained program participation from target audiences, including creating partnerships with community groups.

Another key aspect of the position is managing all aspects of the natural surface trails volunteer program. This work will include coordinating volunteer work-days, tracking condition reports produced by volunteers, training volunteers and volunteer leaders, and identifying priority volunteer projects, and coordinating with trails staff and crews.

The third key aspect of the position is promoting trail use by communicating effectively and creatively about trail opportunities. Incumbent will work with the Public Affairs and Community Partnership Division to develop web and social media content. Fun and creativity is encouraged.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is a six-time National Recreational and Parks Association Gold Medal Award Winner. Behind the vast and diverse Montgomery County Department of Parks system is a career staff complement of nearly 800 employees, 424 parks and almost 37,000 acres of park land that serves a diverse population of more than one million residents in the Washington, DC area. Go to our website to learn more:  https://www.montgomeryparks.org/

DIVERSITY STATEMENT: Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, ideology or status as a Veteran.

Examples of Important Duties

Program Management 

  • Under general direction, manages the Department’s Roots To Rocks Mountain Bike Equity  Program
  • Supervises two seasonal mountain bike instructors
  • Schedules and manages Learn to Ride Events, Group Rides and other events through
  • Active Montgomery
  • Recruit participants for Trail Ambassador Program
  • Solicit Sponsors for the Trail Ambassador Program

Volunteer Management

  • Under general direction, manages the Department’s Natural Surface Trails Volunteer Program and defines program goals and objectives.
  • Trains and manages volunteers in the Trail Ranger and Trail Crew Leader roles
  • Works with large volunteer groups on episodic, project based volunteer events
  • Works with Eagle Scout Project Candidates on Natural Surface Trail Related Projects

External Communication

  • Under general direction, creates online content for natural surface trail web pages
  • Works with Public Affairs and Community Partnership Division to create online programming events such as ‘Trail of the Month’ and ‘Trail Less Traveled’ suggestions for trail users of all types
  • Highlights new and exciting projects on Social Media
  • Creates online maps that lead users on specific trail routes
  • Conducts other creative programming as directed

Important Skills and Characteristics:

  • Demonstrated ability to recruit program participants from unserved and equity communities. ? Familiarity with equity areas in Montgomery County (https://montgomeryplanning.org/planning/equity-agenda-for-planning/communityequity-indexanalysis/)
  • Enthusiasm for, and experience managing, outdoor recreation programs.
  • Considerable knowledge of: (1) volunteer and community partnership program planning, development, and implementation; (2) applicable volunteerism laws, codes, and regulations; (3) principles and practices of volunteer services, recruitment, supervision, and training; (4) database utilization and data analysis/reporting; (5) safety; and (6) Commission organization, functions, and policies and procedures*.

Ability to:
(1) supervise;
(2) analyze, evaluate and maintain programs and policies;
(3) analyze and comply with government regulations and laws;
(4) develop contacts with community resources;
(5) make presentations and communicate effectively, orally and in writing; and
(6) read and write complex reports and correspondence.

Skill in operation of:
(1) office equipment, including personal computer with applicable software and
(2) motor vehicles.
*Developed primarily after employment in this job class. Skill in using a computer, modern office suite software(such as MS Office), MS Teams, etc.

Preferred Qualifications:

  • 4-6 years of related experience in volunteer and program management
  • Considerable Knowledge of Sustainable Natural Surface Trail Construction Guidelines
  • Mountain biking experience.
  • Ability to speak languages commonly spoken in Montgomery County, such as Spanish, Chinese, French, Amharic, Korean, Vietnamese, Persian, or another language.

Working Conditions:
Works in an office environment that is adequately lighted, heated, and ventilated. Frequent site visits to natural surface trails are required to prepare for events. Participating in and managing events is required. Considerable pressure to meet deadlines. Incumbent will be required to travel to field offices.

Minimum Qualifications

1.     Bachelor’s degree in human resources management, natural sciences, outdoor recreation, recreation and/or park administration, or similar area; and
2.     Six years of program management experience that includes planning, organizing, and implementing volunteer and community partnership programs, or programs of a similar nature;
3.     An equivalent combination of education and experience.
4.     Valid driver’s license in accordance with both State and Commission rules and regulations.  Driver’s licenses must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required of their position.
5.     Pass Commission medical exam.

Supplemental Information

Classification Specification Senior Volunteer Services/Community Partnerships Coordinator

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Application Link