Community Recreation Services Division Manager

Greensboro is a community where all people can thrive — a city driven by purpose, centered on people, inspired by data, and committed to innovation, equity, prosperity, and resiliency. Our organization is focused on shaping an inclusive future with equitable economic opportunities and safe, sustainable neighborhoods. We work every day to achieve our vision of being a community with endless opportunities and an exceptional quality of life, and our purpose of becoming the most desirable mid-sized city in America.

The Greensboro Parks & Recreation Department reflects this commitment. As a nationally accredited four-time National Gold Medal Award winner for Parks and Recreation Excellence, we are recognized for delivering vibrant, equitable, and accessible recreation experiences. We are focused on enhancing existing assets, expanding offerings through strong partnerships, and creating transformational programs that support youth, families, and neighborhoods. If you are energized by community impact and inspired to help build the safest city, the most connected city, and the youth sports capital of the Southeast — we invite you to apply.

In this role, you will:

• Shape programs and Initiatives that support the City’s identified goals and priorities, including those highlighted above.

• Ensure Greensboro remains a destination for youth sports, recreation, and outdoor experiences, and sports tourism through innovative programming and exceptional facility operations.

• Lead with equity, and empathy, motivating and empowering staff and ensuring communities most often underrepresented in recreation spaces have a voice in planning and decision-making.

• Guide services at 10 recreation centers, 2 active adult centers, and multiple indoor/outdoor athletic complexes that provide essential year-round programming.

• Join a purpose-driven organization that values collaboration, continuous improvement, and data-informed decision-making.

Your work will help create the safest, most skilled, most welcoming mid-sized city in the nation.

The Community Recreation Services Division Manager oversees one of the City’s most impactful and visible recreation divisions. This position leads more than 60 full-time team members and 200+ hourly/seasonal staff and Manages an annual operating budget of $8.5 million. This role blends strategic leadership, operational excellence, and community engagement to ensure programs and facilities are vibrant, inclusive, and high-quality.

Key responsibilities include:

• Providing leadership and direction across major program areas such as:

  • Aquatics

  • Athletics

  • Active Adult(50+) Programs

  • After School Programs

  • Summer Day Camps

  • Youth and Teen Experiences

  • Adaptive and Inclusive Recreation

• Overseeing year-round facility operations, customer service provisions, scheduling, and performance measures.

• Coordinating division goal setting and evaluation

• Guiding short- and long-range planning aligned with the department’s Plan2Play comprehensive plan.

• Leading community engagement efforts, public presentations, and interdepartmental coordination.

• Strengthening partnerships with schools, nonprofits, community groups, and regional partners to expand services.

• Ensuring compliance with local, state, and federal regulations.

• Overseeing division-wide processes for training, risk management, accessibility, and emergency preparedness.

• Representing the division before the City Manager’s Office, Parks and Recreation Commission, and City Council.

The position reports to the Deputy Director of Parks and Recreation and requires a flexible schedule, including frequent evenings and weekends. The position is service-critical and requires work during inclement weather and availability during emergencies.

This job is Exempt and is not subject to the overtime provisions of the Fair Labor Standards

Qualifications

• Bachelor’s Degree with 7 to 9 years of progressively responsible experience within Parks and Recreation or a similar field
• Prior supervisory experience(within the past 5 years)
• Prior experience with recreation program coordination, facility management, capital improvements and budgeting
• Proficiency in Microsoft Office suite
• Valid North Carolina Driver’s License or ability to obtain within 60 days of hire

An Ideal Candidate Would Also Possess (Preferred Qualifications):

•  Master’s Degree in Parks & Recreation Management, Public Administration, and/or Business Management
• Certified Park & Recreation Professional (CPRP) or Certified Park & Recreation Executive (CPRE) certification
• Certified Youth Sports Administrator (CYSA)
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO)
• Experience with recreation management software (e.g., RecTrac)

Requirements