The Assistant Manager – Park Maintenance is responsible for the supervision of the day to day operation of the department, for implementation of all programs of work set by the Manager and to work as part of a team that manages the custodial care and maintenance of the park and all facilities.
Working under the general supervision of the Manager the Assistant Manager is primarily responsible for the supervision of the custodial services of the park and all staff and public buildings within Central Park. It is expected that the Assistant Manager will work across departments and with other staff on Park Operations to perform their primary tasks.
- Responsible for supervising all staff and the organization of work schedules to meet daily and weekly workloads and projects for custodial services in all landscapes, hardscapes, staff and public buildings.
- Guides and gives technical assistance to Foreperson, Park Maintainers and Facility Maintainers engaged in daily custodial maintenance tasks.
- Delegate and hold subordinates responsible for satisfactory performance of assignments.
- Lead and coach employees using established performance management and staff development effort providing consistent feedback.
- Works in collaboration with Manager in the hiring, performance reviews and discipline staff. Makes recommendations for improvements
- Monitors and ensures employee engagement, productivity, compliance and status of work assignments.
- Oversee safety and work training program of section employees and tracks individual progress and ensure requirements are met at regular intervals
- Coordinates with other departments within CPC on all events, vendors, concessions and general Park use
- Collaborate with other Assistant Managers in Park Maintenance, Landscape Management, Volunteer Department and other departments within Park Operations to achieve set work plan goals.
- Daily reports of malfunctioning infrastructure, furnishings, safety hazards, quality of life issues
- Interact with Park patrons in a professional manner
- Assists in the development of annual work plan, and conducts inspections of all custodial management activities within a section and ensures all indicators are met.
- Work with Manager to develop measurements against and will participate in reporting on annual progress of set work plan.
- Assist Manager in the development of an annual section budget and collaborate to monitor expenses throughout the year.
- Inspect and monitor work to ensure compliance of organizational standards of methods and practices, safety and other established requirements
- Maintains the inventory and proper care of all tools, equipment, materials, supplies and staff uniforms appropriate to support the landscape management functions.
- Use computer based management systems for budget control, scheduling, timekeeping and inspections.
- Initiates the purchase of supplies, tools and other related equipment to Manager
- Ensure the removal of all trash from landscape, gardens, grounds, hardscape and facilities in a section; collaborate with Landscape Management on inspections, notifications of unsatisfactory conditions.
- Although not part of day to day tasks, the Assistant Manager may be called upon to remove litter, clean facilities, remove snow and perform other related custodial tasks as needed and/or required
- Respond to emergency situations including, but not limited to, storms and snow events
- Perform related work as assigned
- Bachelor’s Degree from accredited college in a related field; 6 years of increasingly responsible experience in maintenance work in the field of Landscape, facilities or custodial management including a minimum of 6 years in the management and supervision of others; or
- Education and/or experience equivalent to “1” above. However all candidates must possess the 6 years of management and supervision of others
- Valid Drivers’ License that must be maintained for duration of employment
- Possess a fundamental understanding and knowledge of custodial / facility management using modern practices; experience in urban parks is desirable.
- Ability to provide both oral and written communication that is easily understood and direct in its content
- Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects and problem solve
- Knowledge of computer equipment and Microsoft Office applications
- Ability to work overtime, weekends and holidays as needed
- Ability to lift 50 lbs. and perform heavy physical labor on a daily basis in all weather conditions